Brisbane NDIS Resources Every Participant Should Know

Navigating the NDIS system in Brisbane is much easier when you know where to find help. This comprehensive resource directory brings together all the essential contacts, services, and support organisations that Brisbane NDIS participants and their families need to know about.

Essential NDIS Contacts

Primary NDIS Contact Points

NDIS National Contact Centre

• Phone: 1800 800 110
• Hours: Monday-Friday, 8am-8pm (AEST)
• Services: General enquiries, LAC connections, plan queries
• Languages: Interpreting available - ask for your language

myplace NDIS Portal

• Website: myplace.ndis.gov.au
• Access: View your plan, track funding, find providers
• Support: Online help and tutorials available

NDIS Quality and Safeguards Commission

• Phone: 1800 035 544
• Email: [email protected]
• Purpose: Complaints about NDIS services, quality concerns
• Website: ndiscommission.gov.au

Brisbane Advocacy Services

Independent Advocacy Organisations

Queensland Advocacy Incorporated (QAI)

• Phone: (07) 3844 4200
• Address: 2/43 Peel Street, South Brisbane QLD 4101
• Email: [email protected]
• Services:
  • Individual advocacy for NDIS participants
  • Legal advice and representation
  • NDIS plan appeals and reviews
  • Rights education and support
• Specialties: Complex cases, systemic issues, legal advocacy

Speaking Up for You (Brisbane)

• Phone: (07) 3255 1244
• Email: [email protected]
• Services:
  • Individual advocacy
  • Group advocacy
  • Self-advocacy training
  • NDIS navigation support
• Coverage: Brisbane metro area

Disability Advocacy Pathways

• Phone: 1800 422 015
• Website: disabilityadvocacypathways.com.au
• Service: Referral service connecting you with appropriate advocacy services across Queensland
• Benefit: They match you with the best advocate for your specific situation

Culturally Specific Advocacy

AMPARO Advocacy

• Phone: (07) 3354 4900
• Email: [email protected]
• Specialties:
  • CALD (Culturally and Linguistically Diverse) communities
  • New migrants and refugees
  • Multicultural disability support
• Languages: Multiple language support available

Aboriginal & Torres Strait Islander Disability Network Queensland

• Phone: 1800 718 969
• Services:
  • Culturally appropriate advocacy
  • Connection to Indigenous support services
  • Community education and support

Specialist Advocacy Services

Aged and Disability Advocacy Australia (ADAA)

• Phone: 1800 818 338
• Coverage: Beenleigh, Gold Coast, extends to Brisbane areas
• Specialties: Individual advocacy, systemic change

Brain Injury Matters

• Phone: (07) 3016 3900
• Email: [email protected]
• Specialties: Acquired brain injury advocacy and support

Emergency and Crisis Support

Immediate Emergency Services

Emergency Services

• Phone: 000
• When to Call: Life-threatening situations, immediate danger
• Services: Police, fire, ambulance

Police Link

• Phone: 131 444
• When to Call: Non-urgent police matters, reporting incidents

Mental Health Crisis Support

Lifeline Australia

• Phone: 13 11 14
• Service: 24/7 crisis support and suicide prevention
• Also Available: Online chat at lifeline.org.au

Beyond Blue

• Phone: 1300 22 4636
• Service: 24/7 mental health support
• Specialties: Depression, anxiety, suicide prevention

Suicide Call Back Service

• Phone: 1300 659 467
• Service: 24/7 suicide prevention counselling

Brisbane-Specific Crisis Services

Brisbane Youth Service Crisis Accommodation

• Phone: (07) 3620 2400
• Service: Crisis accommodation for young people
• Age Range: 15-25 years

Wesley Mission Queensland

• Phone: 1300 592 121
• Services: Community support, crisis assistance, accommodation
• Coverage: Greater Brisbane area

Queensland Mental Health Commission

• Phone: 1300 855 945
• Service: Mental health system navigation and support

NDIS-Specific Crisis Support

NDIS After Hours Crisis Referral Service (AHCRS)

• Purpose: Emergency service referrers when NDIS participant support breaks down
• Access: Through emergency services and health professionals
• Hours: Outside normal business hours

Home Caring Crisis Support

• Phone: 1300 875 377
• Service: Short-term accommodation and support for NDIS participants
• Situations: When regular supports break down unexpectedly

Communication and Language Support

Interpreting Services

Translating and Interpreting Service (TIS National)

• Phone: 131 450
• Service: Professional interpreting for NDIS meetings
• Languages: Over 160 languages available
• Cost: Free for NDIS-related appointments

Queensland Community Language Service

• Phone: (07) 3844 8200
• Services: Face-to-face interpreting, document translation
• Booking: Advance booking recommended for NDIS meetings

Communication Support

Deaf Services Queensland

• Phone: (07) 3357 8266
• Email: [email protected]
• Services:
  • Auslan interpreting
  • Deaf community support
  • Equipment and technology advice

Expression Australia (Queensland)

• Phone: (07) 3624 4711
• Services: Auslan interpreting, deaf and hearing services

Healthcare and Allied Health Resources

Major Brisbane Hospitals

Royal Brisbane and Women's Hospital

• Address: Butterfield Street, Herston QLD 4006
• Phone: (07) 3646 8111
• Specialties: Major trauma, specialists, complex disabilities

Princess Alexandra Hospital

• Address: 199 Ipswich Road, Woolloongabba QLD 4102
• Phone: (07) 3176 2111
• Specialties: Spinal injuries, rehabilitation, complex care

Queensland Children's Hospital

• Address: 501 Stanley Street, South Brisbane QLD 4101
• Phone: (07) 3068 1111
• Specialties: Paediatric care, developmental assessments

Community Health Services

Brisbane North PHN (Primary Health Network)

• Phone: (07) 3240 7800
• Services: GP connections, mental health services, care coordination
• Coverage: Northern Brisbane suburbs

Brisbane South PHN

• Phone: (07) 3864 7555
• Services: Primary healthcare coordination, specialist referrals
• Coverage: Southern Brisbane and surrounding areas

Allied Health Support

Queensland Health Allied Health

• Service: Public allied health services
• Access: Through GP referral or hospital discharge
• Includes: Physiotherapy, occupational therapy, speech pathology

Community Support and Social Groups

Disability Community Organisations

Multicap

• Phone: (07) 3832 7000
• Website: multicap.org.au
• Services: Disability support services, community programs
• Locations: Multiple Brisbane locations

Endeavour Foundation

• Phone: (07) 3908 8888
• Website: endeavour.com.au
• Services: Employment, accommodation, community participation
• Coverage: Extensive Brisbane network

Carers Queensland

• Phone: 1300 999 636
• Services: Support for family carers, respite, education
• Programs: Carer support groups, training workshops

Support Groups and Social Networks

Brisbane Disability Network

• Contact: Through Facebook and local community centres
• Purpose: Peer support, social connection, advocacy

NDIS Participant Facebook Groups

• Brisbane NDIS Support Network: Local participants sharing experiences
• Queensland NDIS Community: State-wide support and advice
• NDIS Provider Reviews Brisbane: Provider feedback and recommendations

Recreation and Sport

Sporting Wheelies and Disabled Association

• Phone: (07) 3253 3333
• Email: [email protected]
• Services: Adaptive sports, recreation programs, equipment

Special Olympics Queensland

• Phone: (07) 3367 1222
• Services: Sports training and competition for intellectual disability

Housing and Accommodation Support

Brisbane Housing Services

Queensland Department of Housing

• Phone: 1800 747 004
• Services: Public housing, housing support, modifications
• Specialties: Disability-accessible housing options

Churches of Christ Housing Services

• Phone: (07) 3878 7600
• Services: Specialist disability accommodation (SDA)
• Coverage: Brisbane metro area

Supported Independent Living (SIL) Providers

Youngcare

• Phone: (07) 3219 2000
• Website: youngcare.com.au
• Specialties: Young people with high support needs
• Locations: Multiple Brisbane apartments and houses

Mamre Association

• Phone: (07) 3299 6299
• Services: SIL, group homes, individual support
• Coverage: Brisbane and surrounding areas

Employment Support Services

NDIS Employment Support

Job Access

• Phone: 1800 464 800
• Website: jobaccess.gov.au
• Services: Employment service provider finder, workplace modifications

Disability Employment Services (DES) Providers in Brisbane:

APM Employment Services

• Phone: 13 14 APM (13 14 276)
• Locations: Multiple Brisbane offices

atWork Australia

• Phone: 1300 080 856
• Services: Job placement, workplace support, training

Max Employment

• Phone: 1800 603 503
• Coverage: Extensive Brisbane network

Vocational Training

TAFE Queensland

• Disability Support: (07) 3244 8444
• Services: Accessible education, disability support services
• Programs: Certificate to diploma levels

CRS Australia

• Phone: 1800 277 277
• Services: Vocational rehabilitation, return to work support

Transport Resources

Public Transport Support

TransLink

• Phone: 13 12 30
• Website: translink.com.au
• Services: Accessible transport planning, go card concessions

TransLink Accessible Transport

• Service: Information on accessible buses, trains, and ferries
• Features: Journey planning for mobility needs

Specialist Transport Services

1300CARING

• Phone: 1300 227 464
• Services: Medical transport, community transport
• Coverage: Brisbane metro area

Queensland Transport Subsidy Scheme

• Contact: Through taxi companies
• Service: Subsidised taxi travel for people with disability

Legal and Financial Support

Legal Services

Queensland Law Society

• Phone: (07) 3842 5943
• Service: Lawyer referral service, legal information
• Specialties: Disability law, NDIS appeals

Legal Aid Queensland

• Phone: 1300 651 188
• Services: Free legal advice, representation for eligible clients
• Coverage: Brisbane offices in multiple locations

Financial Counselling

Financial Counselling Australia

• Phone: 1800 007 007
• Service: Free financial counselling, debt assistance
• Specialties: NDIS plan management advice

National Debt Helpline

• Phone: 1800 007 007
• Service: Free financial counselling and debt advice

Information and Training Resources

NDIS Information Resources

NDIS Website

• Website: ndis.gov.au
• Resources: Participant guides, price guides, forms
• Formats: Easy Read, audio, multiple languages

Information Linkages and Capacity Building (ILC)

• Purpose: Community education about NDIS
• Access: Through local disability organisations

Training and Workshops

NDIS Information Sessions

• Provider: Various LAC partners in Brisbane
• Topics: Plan management, provider choice, appeals
• Booking: Through your LAC or 1800 800 110

Self-Advocacy Training

• Providers: QAI, Speaking Up for You, local disability organisations
• Topics: Rights, complaint processes, effective communication

Using This Resource Directory Effectively

Creating Your Personal Contact List

Step 1: Save essential numbers in your phone

• NDIS Contact Centre: 1800 800 110
• Your LAC contact details
• Queensland Advocacy Inc: (07) 3844 4200
• Emergency: 000

Step 2: Identify your specific needs

• Do you need advocacy support?
• Are you looking for community connections?
• Do you need crisis support contacts?
• Are you seeking employment services?

Step 3: Connect before you need help

• Introduce yourself to local advocacy services
• Join relevant Facebook groups
• Attend community events when possible
• Build relationships with support organisations

Keeping Information Current

Regular Updates:

• Check organisation websites for current contact details
• Verify opening hours before visiting
• Confirm service availability for your specific needs
• Ask about waitlists or eligibility requirements

Emergency Contact Quick Reference Card

Print and keep this emergency reference handy:

EMERGENCY CONTACTS - BRISBANE NDIS

IMMEDIATE EMERGENCY: 000

NDIS GENERAL: 1800 800 110

ADVOCACY: 
- Queensland Advocacy Inc: (07) 3844 4200
- Speaking Up for You: (07) 3255 1244

CRISIS SUPPORT:
- Lifeline: 13 11 14
- Beyond Blue: 1300 22 4636
- NDIS Quality & Safeguards: 1800 035 544

INTERPRETING: 131 450

YOUR LAC: ________________

YOUR PROVIDERS: ________________

Making the Most of Brisbane's NDIS Community

Brisbane has one of Australia's most comprehensive NDIS support networks. Take advantage of:

Strong Advocacy Sector: Multiple organisations with experienced advocates who understand local systems

Diverse Provider Market: Extensive choice in service providers across all NDIS categories

Cultural Support: Excellent support for CALD communities and Indigenous participants

Community Networks: Active participant support groups and social networks

Geographic Coverage: Good LAC coverage across all Brisbane areas

Healthcare Integration: Strong connections between NDIS and Queensland Health services

Staying Connected and Informed

Regular Communication Channels

NDIS Updates:

• Subscribe to NDIS newsletters at ndis.gov.au
• Follow NDIS social media for policy updates
• Join local NDIS Facebook groups

Brisbane Disability Community:

• Connect with local disability organisations
• Attend community events and workshops
• Participate in consultation processes

Your Support Network:

• Maintain regular contact with your LAC
• Stay connected with advocacy services
• Build relationships with other participants

Remember: Brisbane's NDIS community is strong because participants support each other. Don't hesitate to reach out for help, and consider how you might support others on their NDIS journey too.

This resource directory is your gateway to Brisbane's comprehensive NDIS support network. Keep it handy, share it with others, and remember - you're not navigating the NDIS alone.